Course Title
Lead auditor ISO 9001
Category
ISO Certification
Approximate Length
The Online Course has been approved for 40 hours
Delivery Method
Online
Overview
This course is designed to provide students with the knowledge of quality management system audit.
The course includes a mix of lectures and practical exercises including role-playing case studies to provide the students with a full understanding of the quality auditing process.
The practical exercises focus on the audit process using the ISO 9000 series of standards.
This course is recognised in Europe, North and South America, Asia, Africa, Australia.
Audience
Workers, engineers, architects, students, employers, employee, consultants
Learning Outcomes
First lesson - Basic concept of ISO 9001
Quality - ISO 9001
The intersted parties: customers, employees, suppliers, investors
Quality price
Quality cost
The 8 quality management principles
Second lesson - First approach to ISO 9001
ISO 9001: role, origins and applications
Standard
Process approach
Audit system
Certification
Third lesson - Quality management system ISO 9001
Process for establish a management system
Fourth lesson - Resource management ISO 9001
Resource management process stages
Maintenance and improvement
Inventory management
Leadership and Involvement of People principles
Personnel acquisition process flow
Fifth lesson - Internal comunication ISO 9001
Example of comunication processes
Leadership Principle
Systems Approach Principle
Factual Approach Principle
Processes performance
Requirements of ISO 9001
Sixth lesson - Conclusion and final exam
Auditor skills and techniques for process auditing
Online final test
Language:
English
Certificate:
Released online
Internal code:
MD-5746-010
